Help with your writing space
Essay Studio Support
Contact info@midpointcorp.com for help. Include the issue, device model, iOS version, and app version. Do not send passwords, payment-card details, or private writing unless necessary and you choose to share it.
Writing: Changes save on the device. Sign in with Apple to sync between devices. Use Download notes for a backup. Use Sync now before signing out. Offline edits sync after reconnecting.
Subscriptions: Tap Explore Plus, sign in with Apple, select Monthly or Yearly, and tap Subscribe. Both plans include 60 AI requests per calendar month, up to 10 per day, reset at midnight UTC. Submitted requests count even if interrupted. Unused requests do not roll over. Restore purchases uses your Apple purchase account. Manage or cancel: https://apps.apple.com/account/subscriptions . Apple billing/refunds: https://reportaproblem.apple.com/ . Deleting the app or account does not cancel billing.
Account deletion: My account > Delete account, type DELETE, then confirm your identity with Apple. Export important work first. Contact support if you cannot access your account.
AI: Withdraw sharing permission in AI privacy & support. Writing and saving work without AI. Check sources and follow your school's rules.
Privacy: https://essaystudio.app/privacy Terms: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/